Frequently Asked Questions
Everything you need to know about shopping at All Brands Factory Outlet.
Are all the products sold on your site authentic?
Yes, we guarantee 100% authenticity for every item. We source directly from authorized brand distributors and factory outlets to ensure you receive genuine designer apparel and accessories.
How can you offer such high discounts compared to retail stores?
As a factory outlet, we specialize in purchasing end-of-season stock, overruns, and clearance inventory in bulk, allowing us to pass significant savings directly to our customers.
What is your return policy for outlet items?
We offer a 30-day return window for all items, provided they are unworn, have all original tags attached, and are in their original packaging. Please note that some final clearance items may be marked as non-returnable.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-7 business days depending on your location. We offer free standard shipping on all orders over $99, while flat-rate shipping applies to smaller orders.
Do you provide a size guide for different brands?
Since we carry multiple international brands, sizing can vary. We provide a specific size chart on each product page and recommend checking the brand-specific measurements before completing your purchase.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.